6669q Withdrawal & KYC Guide: Cash Out Without Guessing
By the end of this page you will know how to send a withdrawal, how long it takes, what the limits are, and which documents clear your first cash out. Keep it open while you move through the cashier screens and you should not need to open a second tab.
What Your Account Needs Before You Withdraw
Nothing leaves an account until three things line up: the money is yours to take, the receiving wallet or bank account carries your own name, and the identity check is finished. A request that fails on any of those does not disappear; it drops back into your balance and waits, which is why it pays to settle all three first.
- Playthrough on bonus money. A bonus and the deposit it was built on carry a 7 times wagering requirement. The cashier shows how much turnover is still open; while that number is above zero, the withdraw button stays locked.
- At least ৳800 in spendable balance. Anything under the minimum stays in the account. The smallest deposit we accept is ৳500, so one deposit plus a modest win is usually enough to clear the line.
- A payout account in your own name. bKash, Nagad, Rocket and bank transfer are all compared against the name on your profile. A wallet registered to a relative or friend will be refused at review.
- A finished KYC check. Verification is required before your first withdrawal only. Once it is approved, later requests skip that queue entirely.
- A phone number you still control. Every request is confirmed with a one-time code sent to your registered number. If you changed SIMs, update the number in your profile before you start.
Short version: finish the bonus turnover, keep ৳800 or more in playable balance, use an account in your own name, and upload one ID. That is the whole checklist.
6669q Withdrawal Steps, Screen by Screen
The cashier is short. Five taps, one code, then you watch the status move. Here is what each screen asks for and what to check before you tap forward.
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Log in and open the cashier
Sign in from the 6669q login page, then open your wallet and choose Withdraw. The screen shows your spendable balance, any bonus still tied to turnover, and the daily amount you have already taken out today.
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Pick the receiving method
bKash, Nagad, Rocket or bank transfer. Most players here use the same wallet they deposited from, which keeps the name check simple. Add the number or account once and it stays saved for next time.
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Type the amount
Anywhere from ৳800 up to what is left of the ৳35,000 daily cap. The screen previews exactly what will land in your wallet before you commit, so there is no surprise at the other end.
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Confirm with the one-time code
A code goes to your registered number. Before you approve it, read the last four digits of the receiving account on the confirmation screen. One wrong digit turns a 22-minute payout into a support conversation.
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Follow the status change
Pending means the request is queued. Processing means it has been released and is on its way. Paid means it has left us. Standard requests settle in about 22 minutes; your first one can take up to an hour because the account check runs alongside it.
Limits, Timing and the Numbers Behind Them
These are the figures the cashier works from. If a request feels stuck, check it against this table before you assume something is broken.
| Item | Value | What it means for you |
|---|---|---|
| Minimum withdrawal | ৳800 | Balances below this stay in the account until you add to them |
| Maximum daily withdrawal | ৳35,000 | Counted per day; higher VIP tiers raise the ceiling |
| Standard payout time | 22 minutes | From approval to the money leaving us |
| First withdrawal | 1 hour | Longer because KYC runs alongside the payout |
| Minimum deposit | ৳500 | bKash, Nagad, Rocket or bank transfer |
| Deposit credit time | 6 minutes | Usually faster, but this is the window we allow |
| Playthrough before withdrawal | 7× | Applies to bonus funds and the deposit behind them |
Daily ceilings move with your tier: Silver allows ৳47,000 a day, Gold ৳64,000, Platinum ৳86,000 and Titanium ৳120,000. If you have used today's allowance, the balance is not lost. It simply waits for the counter to reset, or you can ask live chat how your tier sits against the next threshold.
Where the Money Lands
Four routes in and out. The payout window is the same whichever one you choose; what changes is how your own wallet or bank app shows the credit, and how much of your balance you can move in one go.
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bKash
Deposit6 minWithdrawal22 min -
Nagad
Deposit6 minWithdrawal22 min -
Rocket
Deposit6 minWithdrawal22 min -
Bank Transfer
Deposit6 minWithdrawal22 min
Mobile wallets are the default for most players in Dhaka, Chattogram and Sylhet because the money arrives on a phone you already carry. Bank transfer suits larger amounts and players who would rather keep gaming money away from the wallet they use for shopping.
One rule matters more than the rest: the name on the receiving account has to be the name on your profile. Nicknames, a spouse's wallet, or a number bought second-hand will all be stopped at review. If your wallet has a balance ceiling, send a smaller amount and repeat after the cap resets rather than trying to force one large request through.
Before you confirm
- Receiving number matches your profile name
- Bonus turnover at zero
- Amount at ৳800 or more, inside today's cap
- One-time code entered, digits read twice
Why a Request Comes Back
A held request is almost always one of six things, and five of them you can fix yourself in a couple of minutes. Match your situation to the table, apply the fix, and send it again.
| What happened | What to do about it |
|---|---|
| Bonus turnover still open | Finish the 7× requirement or let the bonus expire so the balance unlocks |
| Name on the wallet does not match | Switch to an account in your own name and resubmit |
| No verification on file | Upload one ID from the list below; review takes up to 6 hours |
| Daily cap already used | Wait for the reset, or check your VIP tier ceiling |
| Wrong digits in the receiving number | The request returns to your balance; re-enter and confirm slowly |
| Security check on the account | New device or a login from an unusual place; answer live chat with the detail they ask for |
Live chat is open 24/7. Send the request time, the amount and the last four digits of the receiving account in one message. That is everything the team needs to trace it without a back-and-forth.
6669q KYC: The Documents We Accept
Verification happens once, before your first withdrawal. One document is enough, so pick the clearest one you own rather than sending all three.
| Document | What to send | Notes |
|---|---|---|
| National ID Card (NID) | Front and back, photo or scan | The usual choice for players in Bangladesh |
| Passport | Photo page only | Useful when an NID is worn or hard to read |
| Driving Licence | Both sides | Must be current and valid |
The name on the document has to be the name you registered with, and the date of birth has to put you over 18. If your NID spells your name differently from your profile, change the profile first. Uploading a document that contradicts your own account details is the single most common reason a review drags on.
A reviewer opens the file, reads it and compares it against the details you typed, then approves or asks for a retake. That process takes up to 6 hours. You do not need to chase it during that window, and you do not need to upload the same document twice; a duplicate just goes to the back of the queue.
Once approved, the mark stays on your account. Later withdrawals skip verification completely, so the 22-minute payout applies from the second cash out onwards.
The three checks a reviewer makes
- Name matches the profile exactly
- Age is 18 or over
- The document is readable and unaltered
- Up to 6 hours for the decision
Uploading Documents So They Clear First Time
Most retakes are caused by the photo, not the document. Work through these four moves slowly and you will usually be approved on the first pass.
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Open verification in your profile
Log in, open your profile, and choose the verification section. Pick the document type before you reach for the camera so the upload goes to the right place.
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Lay the card on a flat surface in daylight
A table near a window beats a lamp. Turn the flash off: the glare it leaves covers the exact strip a reviewer needs to read.
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Frame all four corners inside the shot
No fingers over the number, no cropped edges, no fold covering the photo. If you cannot read the ID number on your own screen, the reviewer cannot either.
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Send both sides, then wait
Front and back as two separate images, straight from the phone gallery. Keep the original file; heavy editing and screenshots of screenshots slow the review down.
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Sharp, straight and uncompressed
A phone photo taken square-on is better than a scanned print. Hold the phone parallel to the card, not at an angle.
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No visible edits
Do not brighten the numbers, crop the border or paint over a detail. Altered files are refused and flagged, which makes the next attempt slower.
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Upload once, then leave it
Repeated uploads of the same file reset nothing and add a duplicate to the queue. The status line in your profile is the only place you need to check.
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Keep the phone number reachable
If the reviewer needs a retake, the message goes to the contact details on your profile. An old number means a silent hold.
Your Documents and Your Data
Uploaded for one purpose. Your NID, passport or licence is used to confirm who you are and that you are over 18. It is not used for marketing, and it is not visible to other players.
Only the verification team and compliance staff can open an uploaded file. The image sits on your account record rather than in a general folder, so it is not shared with the game studios whose titles you play.
If you want to know what is stored, ask live chat for a copy of your verification record. The same team handles corrections, such as a document uploaded under the wrong account, and can advise on removing what is no longer needed. Our privacy policy sets out the full picture.
One thing worth doing yourself: keep verification photos out of shared galleries and chat backups. Most leaks of personal documents happen at the phone, not at the operator.
Questions That Come Up at the Cashier
Jump to a group
Short answers to the things players ask live chat most often.
More answers in the help centre.
How long does a 6669q withdrawal take?
About 22 minutes from approval to the money leaving us. Your very first one can take up to an hour because the account check runs at the same time. Once KYC is approved, later requests follow the normal 22-minute window.
Why is the minimum ৳800?
Below that figure the wallet charges and the handling outweigh the amount, so the balance stays in your account and waits. The minimum deposit is ৳500, which means a deposit plus a small win usually gets you over the line without adding more money.
Can I withdraw to a family member's bKash?
No. The receiving wallet or bank account must be registered in the same name as your profile. Send it to your own account and transfer from there if you need to move money to someone else.
What happens when I hit the daily cap?
The ৳35,000 daily limit is counted for the day. Anything above it stays in your balance until the counter resets. VIP tiers raise the ceiling: Silver ৳47,000, Gold ৳64,000, Platinum ৳86,000 and Titanium ৳120,000.
Do I need KYC before my first withdrawal?
Yes. Upload one of three documents: your National ID card, your passport photo page or your driving licence. The review takes up to 6 hours and is done once, not on every request.
My ID photo was rejected. What was wrong?
Usually a corner out of frame, a glare strip across the number, or a name that does not match your profile. Retake it square-on in daylight with all four corners visible, confirm your profile name is spelled as it appears on the card, then upload once more.
Can I cancel a request that is still pending?
While it sits at pending, live chat can usually hold it and return the amount to your balance. Once the status moves to processing the money is already on its way and cannot be pulled back.
Is it easier to withdraw from the app?
The cashier is the same either way. The Android app keeps the one-time code and a saved wallet number on the same screen, which is handy when a payout lands while you are away from a laptop.
Set the Account Up Before You Need the Money
A verified account with a correct wallet number turns a cash out into a two-minute job. Register, deposit at least ৳500, and send your ID through while you are still working out which games you like.
Already playing? Read the deposit guide for bKash and Nagad timings, or check the bonus and VIP guide if the 7× turnover on your welcome bonus is what is holding the balance. Keep the money you play with separate from the money you need, and set a limit before the first spin.